NSW Police Mobile Notices app running on an iPad
Entry screen for police app

Mobile Notices gives traffic and general duties officers the ability to:

  • perform secure, live lookups of vehicle registration, licence and other information in NSW Police’s central Computerised Operational Policing System (COPS);
  • automatically capture relevant geo-location data;
  • attach photos if required; and
  • enter additional information and notes about the incident.

All the data captured by the app is immediately transmitted back to COPS and also to the NSW State Debt Recovery Office (SDRO) systems for processing.

The officer can also use the app to inform the driver as to the number of points lost, the cumulative points they have incurred and the total cost of the fine for the infringement. An infringement notice is created as a PDF document, and the driver can request for it to be electronically sent via email or MMS, or delivered via post. The email or MMS notice is sent to the driver as soon as requested via the app, and the request to post is immediately processed and managed through the SDRO.

The driver could therefore, receive and pay for the infringement notice before the police officer returns to the office.

The iPads are locked down, so that any information is wiped and the device reset should anyone attempt to access them without authorisation. No data relating to the infringement notices, including photos, are stored on the device once the notice has been sent. If the police officer is out of 4G or WiFi coverage at the time of completing the notice, data is queued to send immediately once the device is back in range.”

Gridstone was engaged by NSW Police in early 2013 to begin work on the proof-of-concept. Working closely with frontline police officers who developed the idea, as well as NSW Police’s Business & Technology Services (BTS) team, Gridstone addressed a number of security and integration requirements as part of the design and build process.

If the trial is considered successful, a business case will be developed to gather funding approval and a tender process for suppliers would begin. The expected savings from Mobile Notices have been estimated 240,000 police hours and $1.2 million per year, explained Superintendent Kathy McCarthy, who is managing the trial for NSW Police.

Media Links

NSW Police forays into public cloud
Maitland police trial iPads to speed up paperwork
Computerworld mNotices push for NSW COPS
Mobile app trial for NSW cops - CIO Magazine
NSW police test 'Mobile Notices' iPad app - ITWire 
NSW Police Field Tests iPad App for Traffic Infringement Notices - WhaTech
New South Wales Police Force to Deploy iPad Minis for Use in Traffic Citations - MacRumors